/*! tailwindcss v4.3.3 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-border-style:solid;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--radius-sm:.25rem;--radius-md:.375rem;--animate-spin:spin 1s linear infinite;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.collapse{visibility:collapse}.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline-flex{display:inline-flex}.table{display:table}.animate-spin{animation:var(--animate-spin)}.resize{resize:both}.border{border-style:var(--tw-border-style);border-width:1px}.uppercase{text-transform:uppercase}.underline{text-decoration-line:underline}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--bg-app:#fbfbfa;--bg-surface:#fff;--bg-subtle:#f5f4f0;--border-color:#00000014;--text-primary:#1f1e1c;--text-secondary:#6e6d69;--text-muted:#9e9d98;--teal-primary:#085041;--teal-surface:#e1f5ee;--green-text:#27500a;--green-surface:#eaf3de;--radius-sm:6px;--radius-md:8px;--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{background-color:var(--bg-app);min-width:1000px;height:100%;color:var(--text-primary);font-family:var(--font-sans);-webkit-font-smoothing:antialiased;font-size:14px;font-weight:400;line-height:1.5}.login-container{background-color:var(--bg-app);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:var(--bg-surface);border:.5px solid var(--border-color);border-radius:var(--radius-md);width:100%;max-width:380px;padding:32px;box-shadow:0 1px 3px #0000000a}.login-header{margin-bottom:24px}.login-title{color:var(--text-primary);letter-spacing:-.01em;font-size:18px;font-weight:600}.login-subtitle{color:var(--text-secondary);margin-top:4px;font-size:13px}.login-form{flex-direction:column;gap:16px;display:flex}.field-group{flex-direction:column;gap:6px;display:flex}.field-label{color:var(--text-secondary);font-size:13px;font-weight:500}.text-input{border:.5px solid var(--border-color);border-radius:var(--radius-sm);background:var(--bg-surface);width:100%;color:var(--text-primary);outline:none;padding:8px 12px;font-size:14px;transition:border-color .15s}.text-input:focus{border-color:var(--teal-primary);box-shadow:0 0 0 1px var(--teal-primary)}.btn-primary{background-color:var(--teal-primary);color:#fff;border-radius:var(--radius-sm);cursor:pointer;border:none;justify-content:center;align-items:center;margin-top:8px;padding:9px 16px;font-size:14px;font-weight:500;transition:opacity .15s;display:inline-flex}.btn-primary:hover:not(:disabled){opacity:.92}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.notice-box{color:#991b1b;border-radius:var(--radius-sm);background:#fef2f2;border:.5px solid #f87171;padding:10px 12px;font-size:13px}.badge{border-radius:var(--radius-sm);align-items:center;gap:4px;padding:2px 7px;font-size:11px;font-weight:500;line-height:1.3;display:inline-flex}.badge-new{color:#52525b;background-color:#f4f4f5;border:.5px solid #e4e4e7}.badge-in_progress{color:#1d4ed8;background-color:#eff6ff;border:.5px solid #bfdbfe}.badge-escalated{color:#c2410c;background-color:#fff7ed;border:.5px solid #fed7aa}.badge-resolved{color:#047857;background-color:#ecfdf5;border:.5px solid #a7f3d0}.badge-channel-whatsapp{color:#166534;background-color:#f0fdf4;border:.5px solid #bbf7d0}.badge-channel-email{color:#334155;background-color:#f1f5f9;border:.5px solid #cbd5e1}.badge-category{background-color:var(--bg-subtle);color:var(--text-secondary);border:.5px solid var(--border-color);font-size:11px}.event-kind-note{color:#475569;background-color:#f8fafc;border:.5px solid #e2e8f0}.event-kind-customer_update{color:#15803d;background-color:#f0fdf4;border:.5px solid #bbf7d0}.event-kind-escalation{color:#b91c1c;background-color:#fef2f2;border:.5px solid #fecaca}.event-kind-status_change{color:#7e22ce;background-color:#faf5ff;border:.5px solid #e9d5ff}.state-container{height:100%;color:var(--text-secondary);flex-direction:column;justify-content:center;align-items:center;gap:8px;font-size:13px;display:flex}@keyframes pulse-subtle{0%,to{opacity:1}50%{opacity:.45}}.skeleton{border-radius:var(--radius-sm);background-color:#e2e8f0;animation:1.6s ease-in-out infinite pulse-subtle}.skeleton-text{background-color:#e2e8f0;border-radius:4px;height:12px;animation:1.6s ease-in-out infinite pulse-subtle}.skeleton-badge{background-color:#e2e8f0;border-radius:10px;width:60px;height:18px;animation:1.6s ease-in-out infinite pulse-subtle}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}
